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12 that all fitters and electronics technicians record downtimes that occur, for example, when furniture still needs to be ad- justed or cables need to be tightened. Such things are qui- ckly rectified, but how does the coordinator deal with delays caused by delivery bottlenecks over which she initially has no direct influence? “Of course, I now have a lot of responsibility and sometimes take my thoughts about it with me into the evening, but my job doesn’t rob me of sleep. The planning can usually be adapted together with the project manager so that we can still manage everything as a team”, Nadine knows from experience and adds: “There are sometimes simpler and sometimes more complex projects, but when all the vehicles are ready for handover in the yard at the end, I feel proud every time.” The line coordinator agrees with her colleagues that it is motivating to produce vehicles that save lives. As dif- ferent as the needs and skills of the individual personalities in the team are, in the end they are all on the same page. From detail to the big picture After completing her training as a carpenter, she initially spent two years at a technical and vocational secondary school of- technology and initially wanted to start studying in the city of Aachen, which she cancelled with the idea that she wouldn’t be aiming for a management position anyway. The fact that she is now coordinating a team after all makes her smile today: “It’s funny that it has come to this point because I started working for a temporary employment agency. I‘ve just continued to develop. In the beginning, I only wanted to move into a permanent posi- tion. I also wanted to be part of the team on paper and was lu- cky that my line manager spoke up in my favour.” This step was followed by the next, and where she had previ- ously spent more than eight years working on many details herself, sawing and gluing, she now keeps an overview of the big picture. From her PC workstation on the first floor with a view of the production line, she takes care of personnel plan- ning, monitors schedules, the production status and the list of missing parts required. In order to find solutions and keep processes running smoothly, she is in constant dialogue with colleagues from the design department, purchasing and pro- ject management. For around 1.5 years, communication has been accelerated by the so-called production app. If there is a problem somewhere, if something doesn’t immediately fit as planned, she digitally creates a task there, to which the design team usually responds within the next one to two hours with an analysis or directly with the appropriate solution. Always on time Although two supervisors - one for the electronics, one for the construction - are available to answer questions on each line, she makes a point of going through the cycles herself from time to time and liaising directly with her team. The cycles specify how long individual tasks on the vehicles may take. If these are not adhered to, Nadine has to clarify why this is the case and find the source of the error. To do this, it is important